In the first four months of this year Plunket delivered more than 164,000 Well Child contacts.
Contacts with families in the most seriously deprived areas (level 10) are up 7.1 per cent year on year.
Well Child contacts to Māori families/whānau are up by 0.3 per cent; 7.8 per cent to Pacific families, and by 0.4 per cent with other ethnicities.
This positive performance is backed up by positive results over the last five years. Plunket’s overall Well Child contacts have increased by 6.6 per cent in the last five years.
PlunketLine (0800 933 922) has been in operation since 1994 and continues to be a highly valued and respected provider of infant and child information and advice, supporting families and complementing the Plunket services provided in the community.
Fully funded by the Ministry of Health as part of the WellChild contract, PlunketLine provides a toll-free telephone advice service available to all families, whānau and caregivers 24 hours a day, seven days a week.
All calls are answered by a Plunket nurse, who can not only give advice and information on parenting issues and children’s wellbeing but connect families to a nationwide family support network, including referrals to local Plunket nurses, car seat rentals and Plunket family centres.
In the last year PlunketLine answered 108,621 Well Child calls. The top 10 topics to date in 2011 are detailed in the graph below.