In the 2011 calendar year Plunket delivered 596,236 Well Child contacts.
Contacts with families in the most seriously deprived areas (level 10) are up 7.5 per cent on the previous year.
Well Child contacts to Māori families/whānau are up by 3.9 per cent; 9.5 per cent to Pacific families, and by 1.8 per cent with other ethnicities.
This positive performance is backed up by positive results over the last five years. Plunket’s overall Well Child contacts have increased by 12 per cent in the last five years.
PlunketLine continues to be a highly valued and respected provider of infant and child information and advice, supporting families and complementing the Plunket services provided in the community.
Fully funded by the Ministry of Health as part of the Well Child contract, PlunketLine provides a toll-free telephone advice service available to all families, whānau and caregivers 24 hours a day, seven days a week.
All calls are answered by a Plunket nurse, who can not only give advice and information on parenting issues and children’s wellbeing but connect families to a nationwide family support network, including referrals to local Plunket nurses, car seat rentals and Plunket family centres.
In the last 12 months, to January 2012, PlunketLine answered 111,844 Well Child calls. The top 10 topics are detailed in the graph image below.