Breastfeeding support offered through video-conferencing

PlunketLine now offer free, specialist breastfeeding support through video-conferencing.

Breastfeeding isn’t always easy

If you’re a mum who’s having difficulty breastfeeding – believe us, you’re not alone! Lots of women find breastfeeding tricky and sore at the start.

Breastfeeding is a learned skill for both mum and baby, and it’s completely normal to need a bit of support before you both become experts.

How PlunketLine can help

There are lots of reasons women may be struggling to access a lactation consultant locally – but if that’s you, we’re here to help.

All you need to do is give one of our PlunketLine nurses a call on 0800 933 922 (this is free, and available 24/7) and we’ll do an assessment and book you an appointment with a Plunket lactation consultant.

These breastfeeding consultations are free and available for all breastfeeding women – even if Plunket isn’t your WellChild provider.

The breastfeeding support sessions are carried out by Plunket Nurses who are International Board Certified Lactation Consultants (IBCLC®).

How it works

Once you’ve booked an appointment, we’ll send you a link (and instructions) for how to download Zoom, the secure and reliable video chat app we use.

The consultation is carried out in a private environment, and you’re more than welcome to have a support person with you.

Appointments are available during the day and in the evening, and on weekends. We want to make things as easy as possible for you.

PlunketLine also offer follow-up support through calls, additional video chat consultations, or referrals to community lactation consultants if you need some face-to-face support.

Health professional referral

If you’re a health professional wanting to refer a client to this service, please fill in the following form and send it through to

Thank you, Wright Family Foundation

This service was launched in November 2018, thanks to a very generous donation by the Wright Family Foundation.  

Plunket exist to support whānau and we’re thrilled to be able to offer this innovative new service to support women to breastfeed.

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