Plunket nurses and Plunket telenurses may only give information and advice to enquiries made from within New Zealand. If you are outside of New Zealand please contact the local health agency or parenting support service in the country that you are in.

We aim to ensure that the information given is accurate and consistent with current knowledge and practice within New Zealand. However, knowledge and practice is constantly evolving and individual cases may require specific advice that cannot be addressed through this site.

Please note that enquiries on this site, Facebook or Twitter can take up to three business days for a response.

Accordingly, responses given on this site, Facebook or Twitter are not intended to replace a consultation with an appropriately qualified health professional. We cannot guarantee that information provided by us through this site, Facebook or Twitter will meet your child’s or your health or parenting requirements.

If you would like to speak to a Plunket telenurse now, please phone PlunketLine 0800 933 922. If you are concerned about an unwell child or require health advice for you or your family, please contact Healthline on 0800 611 116. Both these numbers operate 24 hours/7 days a week.