Plunket undertook a research project to find out how we can improve the services and support to Pacific families in New Zealand. It also looked at the level of access to Plunket services among Pacific families and identified characteristics of service delivery that encourage better engagement with these communities.

The research involved talking to nearly 90 parents of different Pacific ethnicities in twelve focus groups around New Zealand as well as interviewing key staff within Plunket and other relevant organisations. 

Research summary

  • Barriers to engagement include cultural differences and lack of understanding about Plunket services.
  • Language and communication is key to building partnerships between families and service providers.
  • Better promotion of services will help families to access services.
  • There is a need to develop, nurture and maintain cultural awareness and competency that acknowledges Pacific culture and parenting practices.

Why is this research important?

This research is important as it briefly outlines some of the issues that many Pacific children and families are currently experiencing. The research identified barriers and valuable information on how we can better support Pacific families in the way we provide our services.

Who might be interested in this research?

Individuals and groups who advocate and work in the area of Pacific health, aiming to improve the overall health outcomes of Pacific children.

Summary of results

f you have any questions, please email

Summary of results from the Improving Support for Pacific Families within New Zealand Project (2015).