Finding breastfeeding difficult?

You’re not alone!

Breastfeeding is a learned skill for both mum and baby, and it’s very common to need a bit of extra support before you both become experts.

If you’re finding breastfeeding painful or you’re worried about something (e.g. lumps on your breast, or low milk supply) – talk to your midwife, lead maternity carer (LMC) or Plunket nurse as soon as possible.

You can also call PlunketLine for free any time, day or night, on 0800 933 922.

LMCs and our nurses have a lot of experience with breastfeeding and are more than happy to offer you advice and support – and if needed, refer you to a lactation consultant.

You can also self-refer to a lactation consultant.

PlunketLine lactation consultants

PlunketLine offers a specialist breastfeeding support service.

Our team of International Board Certified Lactation Consultants (IBCLC®) are here to help, offering FREE advice and support over the phone or via video call.

All you need to do is call PlunketLine on 0800 933 922 (this is a free phone line and available 24/7). We’ll do an assessment and book you an appointment with one of our lactation consultants.

Our breastfeeding consultations are free and available for all breastfeeding people – even if Plunket isn’t your WellChild provider.

You can also book your free video call with a lactation consultant online.

Book now

How it works

Once you’ve booked an appointment, we’ll send you a link (and instructions) for how to download Microsoft Teams, the secure and reliable video chat app we use.

The consultation is carried out in a private environment, and you’re more than welcome to have a support person with you.

Appointments are available during the day, evenings and on weekends, to make things as easy as possible for you.

PlunketLine also offer follow-up support through calls, additional video-call consultations, or referrals to community lactation consultants if you need some face-to-face support.

Health professional referral

If you’re a health professional wanting to refer a client to this service, please fill in the following form and send it through to


Breastfeeding Café - Online Support Sessions

In addition to our one-on-one phone and video call services, our lactation consultants are now available through our new 'Breastfeeding Café' online support sessions. 

These are free small group sessions held over Teams, with up to five clients joining a lactation consultant to answer questions and share their knowledge in a supportive, judgment-free space.

Breastfeeding cafés are available Monday - Friday, 11am-12pm.

To find out more or book your spot, please call PlunketLine on 0800 933 922 and select option 2.

Other breastfeeding support

The easiest way to find what breastfeeding support services are available to you locally is through SmartStart, or by asking your LMC or Plunket nurse.

Find breastfeeding support services near you.


Visit Website

SmartStart provides step-by-step information and support to help you access the right services for you and your baby.

Community lactation consultants

There are normally publicly funded (free) lactation consultants available through your local DHB or other primary health providers - Plunket have several community lactation consultants available across the country. 

You can find these through SmartStart, or by asking your LMC or Plunket nurse.

You could also go to a private practice if you’d prefer. This will come at a cost, and the New Zealand Lactation Consultants Association has a good directory of consultants.

Find a private lactation consultant.

New Zealand Lactation Consultant Association

Visit Website

The New Zealand Lactation Consultants Association (NZLCA) is the professional association of the International Board Certified Lactation Consultant (IBCLC) in New Zealand.

Support groups

Here are just a few examples of the different types of breastfeeding support groups available across the country:

  • Plunket Family Centres: Some of our Family Centres have drop-in breastfeeding support clinics. Ask your Plunket nurse what’s available in your area, or call PlunketLine (0800 933 922) and ask our general enquires staff
  • La Leche League: The La Leche League offer mum-to-mum breastfeeding support all across New Zealand. 
  • Birthing Centres – The Milk Café: The Wright Family Foundation Birthing Centres in Lower Hutt, Tauranga, Palmerston North and Mangere all offer Milk Café, a breastfeeding support group led by a local lactation consultant.
  • Local mum-to-mum groups: Check out SmartStart or ask your LMC or Plunket nurse what’s available in your community.
Find a La Leche League group near you.

La Leche League NZ

Visit Website

La Leche League NZ offers support and resources for breastfeeding mothers.


  • BreastFedNZ: This free, New Zealand-made app has a huge amount of evidence-based information all about breastfeeding – from cluster feeding to growth spurts, to breastfeeding twins and premature babies, and more. 
  • Mama Aroha: This free app provides information about many aspects of breastfeeding. It includes information on the importance of breastfeeding, support for breastfeeding skin to skin, supply and demand feeding, what to expect, feeding cues, latching and positioning, hand expressing and milk storage.

    The app is New Zealand based and connects visuals and kupu Māori to provide a more visually informative resource that is easier to understand.

Find BreastfedNZ in the App Store or Google Play or check out their website for more information.


Visit Website

BreastFedNZ is a free, New Zealand-made app with a huge amount of evidence-based information all about breastfeeding.

Find Mama Aroha in the App Store or Google Play or check out their website for more information.

Mama Aroha

Visit Website

The Mama Aroha app provides information about many aspects of breastfeeding.