Did you know: We now offer a range of virtual services to suit your schedule and needs?

We are proud to offer the following virtual services free to whānau around Aotearoa New Zealand:

Virtual Appointments

To request a virtual appointment, simply contact your Plunket Nurse or call our admin line on 0800 184 803 and let us know you’d prefer your appointment to be virtual.

How it works

We use Microsoft Teams for our virtual visits. Before your appointment your nurse or our admin team will contact you via email with an appointment link.

We recommend downloading the Teams app to your computer or mobile device, but you can also open the link and join the Teams meeting via your browser (such as Chrome, Safari or Edge).

Download our Teams guide for mobile phones


Preparing for a virtual visit

  • Before your appointment starts, make sure you are in a quiet, comfortable place where you can hear and be heard
  • You are welcome to have a support person with you during your appointment
  • It’s a good idea to write down any questions you have for your nurse or kaimahi to answer during the appointment
  • Join the meeting by clicking the link in your invite.

Help with breastfeeding

You can book a free online support session with our certified lactation consultants to get help with breastfeeding.

We also offer breastfeeding 'cafes' every weekday - these are small group sessions with a lactation consultant and up to five participants, covering general breastfeeding Q&As.

Find out more

Help with sleep

We have nurses specially trained to help you with sleep and settling your pēpi available for free, private online consultations.

Find out more